Privacy Policy

Welcome to PREBETONE. This Privacy Policy explains how Xenoteb sh.p.k ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, mobile application, and related services (collectively, the "Service").

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Service.

The data controller responsible for your personal data is:

For any privacy-related inquiries or to exercise your rights under applicable data protection laws, you can contact our Data Protection Officer at the address above or via email at privacy@prebetone.com.

We collect information in the following categories:

3.1 Information You Provide Directly

• Account Information: Name, email address, username, password, phone number (optional), profile picture (optional)
• Profile Information: Bio, location, social media links, preferences
• Payment Information: Billing address, payment method details (processed securely by our payment providers)
• Communications: Messages, feedback, support requests, and any other content you send to us
• User Content: Predictions, comments, posts, and other content you create on the Platform

3.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, unique device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns, search queries
• Log Data: IP address, access times, referring URLs, error logs
• Location Data: General geographic location based on IP address (we do not collect precise location)
• Cookies and Tracking: Data collected through cookies, pixels, and similar technologies (see Section 10)

3.3 Information from Third Parties

• Social Login: If you sign in using social media, we may receive your name, email, and profile picture
• Payment Providers: Transaction confirmation and billing details
• Analytics Services: Aggregated analytics data from our service providers

We use your personal information for the following purposes:

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you (e.g., providing the Service, managing your account, processing payments)
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service, preventing fraud, and ensuring security, provided these interests are not overridden by your rights
• Legal Obligation: Processing necessary to comply with legal requirements, such as tax regulations, court orders, or law enforcement requests
• Consent: Processing based on your explicit consent, such as sending marketing communications or using certain cookies. You may withdraw your consent at any time

We may share your information with:

6.1 Service Providers

Trusted third parties who help us operate our Service, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Email and communication services
• Analytics providers
• Customer support tools

These providers are contractually bound to protect your data and use it only for the purposes we specify.

6.2 Other Users

Information you choose to make public on the Platform (such as your profile, predictions, and comments) will be visible to other users according to your privacy settings.

6.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Requests from law enforcement or government authorities
• To protect our rights, privacy, safety, or property
• To enforce our Terms of Service
• In case of emergency involving potential harm

6.4 Business Transfers

If Xenoteb sh.p.k is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required for legal purposes.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and keep your login credentials confidential.

Under applicable data protection laws, you have the following rights regarding your personal data:

We use cookies and similar tracking technologies to enhance your experience on our Platform.

Types of Cookies We Use

Managing Cookies

You can manage your cookie preferences through:

• Our cookie consent banner (shown on first visit)
• Your browser settings
• Third-party opt-out tools (for advertising cookies)

Note: Disabling essential cookies may affect the functionality of our Service.

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Binding Corporate Rules for intra-group transfers
• Other lawful transfer mechanisms as required by applicable law

By using our Service, you consent to the transfer of your information to countries outside your country of residence, including Kosovo, where our primary data center is located.

Our Service is not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:

• We will update the "Last Updated" date at the top of this page
• For significant changes, we will provide prominent notice (e.g., email notification, in-app banner)
• We will give you the opportunity to review the changes before they take effect

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.